I have a long list of commissions to work on, as well as personal projects and some exhibitions :-)
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact me at kiamasophia@hotmail.com. If your return is accepted, I’ll send you instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted. Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
You can always contact me for any return question at kiamasophia@hotmail.com.
Kiama Sophia is responsible for processing your personal information that you share with me as a customer and I want to make sure you feel safe. I need to collect certain personal information from you to complete an agreement with you as a customer. Kiama Sophia does not disclose personal data to third parties other than those mentioned below.
When you visit my site: I use Cookies and collect some information.
Payment Provider. When making purchases, information is shared with my payment provider. What is stored is first name, last name, address, e-mail address and phone number. The information is stored in order to complete the purchase and to protect the parties for fraud. My partners are: Stripe Commerce and PayPal.
Cookies: I use cookies and other web analytics tools, such as Google Analytics, Facebook pixel and Hotjar, to automatically collect information about you to deliver a better experience on my wesbite.
You are also entitled to be forgotten. You can at any time request that the information relating to you be deleted. There are few exceptions to the right to delete, such as, for example, that it should be retained in order for me to fulfill a legal obligation. (for example, according to the Accounting Act)
If you have any questions or complaints. If you wish to exercise any of the above rights or if you have questions regarding personal information held by ume, please get in touch.